> ## Documentation Index > Fetch the complete documentation index at: https://help.mercury360.com/llms.txt > Use this file to discover all available pages before exploring further. # Email Inbox & Navigation > View, search, filter, and manage hiring emails linked to candidates and jobs. Use the **Email Inbox** to review incoming and sent messages related to hiring. You can search and filter by candidate or job to quickly find the right conversation and track communication history. ## When to use this Use this when you need to: * Check incoming candidate emails * Review sent messages * Find emails for a specific job or candidate * Track communication history ## Open Inbox From the sidebar, go to **Emails**. The **Inbox** opens by default. Email Inbox And Nav 1 ## Switch views Use these views to separate incoming and outgoing messages: * **Inbox**: received emails * **Sent**: emails you’ve sent Switching views helps you avoid mixing inbound and outbound messages when reviewing threads. Email Inbox And Nav 2 ## Find emails ### Search Use search when you already know what you’re looking for: * Candidate name * Job title * Email subject Results update instantly as you type. Email Inbox And Nav 3 ### Filters Use filters when the list is large or unclear. You can filter by: * **Job** * **Candidate** * **CC users** * **Date range** Email Inbox And Nav 4 ## View email details Click any email to open the full conversation. Use this to: * Read full message threads * Understand past communication * Verify what was sent or received Don’t rely on preview text—it’s often incomplete. Open the conversation to confirm the full content. ## Key actions ### Switch account Use this when you need to work from a different email account. You’ll need to connect the new account before it becomes available in Emails. Email Inbox And Nav 5 ### Sync emails Use this when emails are missing or outdated. Sync is helpful if: * Recent emails aren’t visible * Older emails need to be fetched If you don’t sync, the inbox may look incomplete—especially after a new integration or provider-side changes. Email Inbox And Nav 6 ### Compose email Use **Compose** to send an email to a candidate. This opens the email creation flow. Email Inbox And Nav 7 ## What this is not for Do not use the hiring inbox for: * Internal team chat * Unrelated email communication * Storing files This inbox is only for hiring communication linked to candidates and jobs.